MacEnthusiasts takes every precaution to protect our users’ information. When you submit sensitive information via the website, your information is protected both online and offline.
When our registration/order form asks users to enter sensitive information (such as credit card number and/or contact information), that information is encrypted and is protected with 256-bit encryption software from GeoTrust. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Safari, Firefox, Google Chrome, and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’. All sensitive information is collected through the online store hosted by our third party service provider.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. If you have any questions about the security at our website, you can send an email to firstname.lastname@example.org
MacEnthusiasts is the sole owner of the information collected on this site. We will not sell, share or rent this information to others. We request information from the user on our order form such as contact information and credit card number and expiration date. This information is used for billing purposes and to fill customers’orders. If we have trouble processing an order, this contact information is used to get in touch with the user.
We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, this contact information is used to get in touch with the user.
We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
If a user’s personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us. This can usually be done by emailing our Customer Support at email@example.com
We accept Visa, Mastercard, and American Express cards.
A sales tax of 9% will be automatically added to the items shipped to addresses in CA. This tax, when applicable, will be charged to your card once your order ships.
If you place an order and we don’t have the item (s) in stock, the order will be cancelled. Your credit card will not be charge. If you send in a check with your order your check will be returned to you.
Please inspect your order for missing or defective parts. Please contact us immediately for all problems.
7 day return policy with 20% restocking fee. If consumables are opened (i.e. toner or ink), then there will be an extra restocking fee for the cost of consumables. Opened software is non-returnable unless defective, which will be replaced with the same.
All orders are shipped via UPS. The shipping cost for most items is based on the item’s size, weight, shipping method and delivery address. You will see the estimated shipping cost during checkout. The order will be shipped to the address shown on the order. Customer has to notify us if changed to any new address before we shipped the order. Otherwise, you will be changed for any address correction fee imposed by UPS. Note: Please allow 2-3 business days for processing the order to be ship out.